Our Covid-19 Policy

While COVID-19 is unfortunately still impacting daily life, our dedication to you and your pets has not changed. We are working hard to maintain the best care for your dogs and the highest level of customer service for you. ​Here's a little more about what we're doing:
  • We will be limiting the number of customers in our lobby to three at a time, which allows us to maintain social distancing.
  • We are asking everyone to wear masks inside our facility, regardless of vaccination status.
  • Our specialized ventilation system continuously refreshes the air inside our facility, and we are sanitizing human-touch surfaces like counters and door handles even more frequently.
  • Our employees are staying home if they or a member of their household is showing symptoms of the COVID-19 virus and will immediately go home if they develop symptoms of COVID-19. We are also strongly encouraging all of our employees to get vaccinated.
  • We ask any customers with symptoms of COVID-19 to stay home and instead call ahead to make special arrangements for pet care.
  • Customers are encouraged to consider using our drop-off / pick-up service if they are in the South Waterfront neighborhood.
Together, we Oregonians will get through this. Stay healthy!

Frequently Asked Questions
about ​COVID-19 and Dogs

Can my dog get COVID-19, or can I get the virus from my dog?
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The CDC reports that it has not received any evidence that you can contract the virus from companion animals like dogs. But as the AKC reminds us, dogs are known to spread lots of other diseases and can contract other illnesses from you, so it is always a good idea to wash your hands before and after touching any animal and have someone else take care of your pets whenever you are sick.
​Based on the available information to date, the risk of animals spreading COVID-19 to people is considered to be low.... ​Although we know certain bacteria and fungi can be carried on fur and hair, there is no evidence that viruses, including the virus that causes COVID-19, can spread to people from the skin, fur, or hair of pets.
Copied from CDC's Covid-19 Frequently Asked Questions, 9/24/21
If I am quarantined for exposure or am sick with COVID-19, should I be avoiding my pets as well?
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The CDC recommends if ​you are sick with COVID-19 (either suspected or confirmed by a test), you should avoid contact with your pets and other animals, just like you would with people.
  • When possible, have another member of your household care for your pets while you are sick.
  • Avoid contact with your pet including petting, snuggling, being kissed or licked, sharing food, and sleeping in the same bed.
  • If you must care for your pet or be around animals while you have COVID-19, wear a mask and wash your hands before and after you interact with them.
Copied from CDC's What You Should Know about COVID-19 and Pets, 9/24/21
How does this affect me and my dog?
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Our friends at Wildwood Veterinary Clinic had this sensible advice:

Prevention and Preparation:

  • Wash your hands often and thoroughly, particularly after touching animals.
  • If at all possible, avoid people who are displaying symptoms of COVID-19. These include coughing, sneezing, and trouble breathing.
  • If you’re sick, stay home, and try to avoid close contact with your pet while you’re symptomatic.
  • Stock up on your pet’s medication and food. As the disease progresses around the globe, pharmaceuticals might be hard to come by and in the event of a home quarantine situation, you don’t want to run out of your pet's medication or food, especially if your dog or cats relies on a prescription diet. Visit our online pharmacy to place an order or contact us at (503) 477-4757 for a refill. 
Copied from Wildwood Veterinary Clinic newsletter, 3/13/20
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